At LANA, every feature is designed to keep you safe, secure, and connected throughout your journey.
Every driver and passenger is identity-verified before joining the platform. By the time a customer requests a booking on the platform they must have been approved, having provided their phone numbers, photos and are verified to make sure they are authentic.
The app uses GPS technology to continuously update your location during the ride, so there is no confusion about your position. You can send a secure tracking link that shows your route, estimated time of arrival, and progress in real time.
One-tap access to local emergency contacts directly from the app. In case of an incident during a trip, users can instantly reach out for help without needing to search for numbers. The emergency button is always visible on the ride screen, giving you fast access whenever you feel unsafe.
Cashless, encrypted transactions for safer, faster checkouts. Riders and drivers don’t have to handle cash, reducing risks while ensuring payments are processed instantly and securely. All sensitive data is encrypted, protecting you from fraud and identity theft.
Build trust by checking reviews before booking and leaving feedback after your ride. Both riders and drivers are held accountable through a transparent rating system, which promotes professionalism, safety, and continuous improvement across the platform.
Our support team is always available to assist with ride issues or emergencies anytime. Whether it’s a lost item, trip concern, or urgent matter, help is only a message or call away. We ensure no rider or driver is left stranded regardless of the time or place.