Privacy Policy

This Privacy Policy explains how our app ("LANA") collects, uses, and discloses information about you when you use our services through the App. We respect your privacy and are committed to protecting it. Please read this Privacy Policy carefully before using the App.

Information We Collect

We collect information you provide directly to us when you use the App. This includes your name, email address, phone number,address,Profile photo,ID number,national ID and driving licence document ,payment information, and other information you choose to provide.

We also collect certain information automatically when you use the App, including your current location for the sake of calculating estimated distance to the desired destination. Further when someone orders for our driving service, we log their location every few seconds to track their session movements with the partner in the car from the beginning to the end of that session as part of the app functionality. This information can also be availed to the authorities in case of a legal investigation related to security incidences that occur in the course of usage of our service.

How We Use Your Information

We use the information we collect to provide and improve the App and our services,to set up your account, to communicate with you and to customize your experience.

We dont share your information with third-parties.Only service providers who assist us in providing and improving the App and our services. For instance we use the phone number provided to process payments with payment processing companies like banks or mobile money services. We may also share your information with law enforcement agencies or other third parties as required by law or to protect our legal rights.

Your Choices

You can choose not to provide certain information to us, but this may limit your ability to use certain features of the App. For instance if the user denies the location access permission, the google maps feature may not work well. Farther more if the user denies the internal storage read permission, they may not be able to upload their profile photo from their phone.

You can request your data in our possession to be deleted any time by contacting us at lanatechnologieslimited@gmail.com.

Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the App.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at lanatechnologieslimited@gmail.com.